What Information We Collect

Account & Contact: Full name, email address, and encrypted password.

Order & Shipping: Shipping and billing address, order history and purchase details.

Payment: Card details processed securely through our payment provider. We do not store your full card number on our servers.

Usage: Pages visited, time on site, browser type, device type, and IP address collected via analytics tools.

How We Use Your Information

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Manage your account and keep it secure
• Send marketing emails if you've opted in (unsubscribe anytime)
• Improve our website through analytics
• Respond to support requests
• Meet our legal and financial obligations

Third-Party Tools We Use

Email Marketing — We use an email platform to send newsletters to opted-in customers. Your name and email may be shared with this provider.

Analytics — We use Google Analytics to understand site usage. Data is anonymized. You can opt out via the Google Analytics Opt-Out Add-on.

Payment Processing — Payments are handled by a secure third-party processor. Your payment details are never stored on our servers.

Cookies

Our website uses cookies to improve your browsing experience. You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect some features of the site.

How We Protect Your Information

We take reasonable technical and organizational steps to protect your personal data from unauthorized access, loss, or misuse. All sensitive data is transmitted over encrypted HTTPS connections. No method of internet transmission is 100% secure — if you have concerns, contact us right away.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with:

• Service providers who help us operate our business
• Law enforcement if required by law
• A successor business in the event of a merger (you would be notified)

Your Rights

You have the right to access, correct, or request deletion of your personal data, unsubscribe from marketing at any time, and withdraw consent where applicable. To exercise these rights, email us at info@northerncardcare.com.

Data Retention

We keep your personal information for as long as your account is active or as needed to comply with legal obligations. If you close your account or request deletion, we will remove your data within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it promptly.

Changes & Contact

We may update this policy from time to time. For questions, contact us at info@northerncardcare.com or via our Contact page.