Northern Card Care · FAQ
Frequently Asked Questions.
Everything you need to know about our products, shipping, and card care process.
Products
About Our Products
Is NCC Card Spray safe for all card types?
Yes. Our formula is tested on modern glossy cards, vintage semi-gloss cards, foil cards, holo cards, and refractors. It is safe for all eras and finishes when used as directed — light application on a cloth, never directly on the card.
Will it affect my card's grade?
NCC Card Spray is formulated to be residue-free when dry. Cards cleaned with NCC spray have been submitted to PSA, BGS, and CGC without grading issues related to the cleaning process. Always allow cards to fully dry before submission.
Can I use NCC spray on vintage cards from the 1980s or earlier?
Yes, but with extra care. Vintage card stock is more absorbent and sensitive. Use a minimal amount of spray on a cloth and test on a low-value card first. See our Vintage Tips page for detailed guidance.
Do you offer a card mat or cleaning cloth?
Yes. Our card mat is a lint-free silicone-surface mat specifically sized for single-card cleaning. We also carry lint-free microfibre cloths designed for card use. Both are available in the shop.
Orders & Shipping
Orders & Delivery
How long does shipping take?
Orders are processed within 1–3 business days. Domestic Canadian shipping typically takes 3–7 business days. International orders vary by destination — see our Shipping Policy for full details.
Do you ship internationally?
Yes. We ship worldwide. International shipping rates are calculated at checkout based on your destination. Customs fees and import duties, if applicable, are the responsibility of the buyer.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email. Use the tracking link to monitor your delivery in real time.
My order arrived damaged — what do I do?
Contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund as appropriate. See our Refund Policy for full details.
Using Our Products
How-To
What is the correct way to apply NCC Card Spray?
Spray a small amount onto a lint-free cloth — not directly on the card. Gently wipe the card surface in a single direction using light, even pressure. Allow the card to air dry completely before handling or sleeving.
How much spray should I use per card?
Less is more. One or two light spritzes on the cloth is sufficient for most cards. Over-application can temporarily soften the card surface. Start light and repeat if needed.